What does “Maisons Wat Kor” mean?
“Maisons” means “houses” in French, and “Wat Kor” is our traditional village in Battambang. Together they reflect our spirit: authentic Khmer wooden houses surrounded by nature and serenity.

Who designed Maisons Wat Kor?
Local artisans and Co-found (Mr. Kim Nou and his wife, Mrs. Huoth Sophea) created the property with love for Khmer culture and traditional craftsmanship.

Are the houses traditional Khmer style?
Yes. All our villas and suites are authentic wooden Khmer houses, blending heritage with modern comfort.

Do local people work here?
Yes. Our team is entirely local, trained to deliver warm, genuine Cambodian hospitality.

Does Maisons Wat Kor support the community?
Yes, we collaborate with local NGOs and artisans, support education projects, and source ingredients from nearby farms.

Is Maisons Wat Kor eco-friendly?
Absolutely. We focus on sustainability, reducing plastic use, saving energy and water, and promoting local, seasonal food.

How many rooms do you have?
We have 15 rooms, traditional and romantic rooms and suites, each designed for peace, comfort, and privacy.

Do you have Wi-Fi?
Yes, free high-speed Wi-Fi is available throughout the property.

Do rooms have air conditioning?
Yes, all rooms are equipped with air conditioning and ceiling fans.

Is there hot water?
Yes, all rooms have hot-water showers.

Do you have a swimming pool?
Yes, our saltwater swimming pool is open daily for in-house guests.

Can children use the pool?
Yes, under adult supervision.

Can non-residents use the pool?
No, our pool is reserved exclusively for guests.

Can I get an extra bed or baby cot?
Yes, extra beds and baby cots are available.

Do you have family or connecting rooms?
Some rooms are located side by side and suitable for families. Please contact us for availability.

Can we request early check-in or late check-out?
Yes, depending on availability. Please ask us in advance.

Is there room service?
Yes, available during restaurant hours.

Is laundry service available?
Yes, daily laundry service is available.

Is smoking allowed?
Only in designated outdoor areas.

Is parking available?
Yes, complimentary parking is available for all guests.

What type of food do you serve?
Our restaurant offers Khmer and international dishes made with fresh local ingredients.

What time is breakfast?
Breakfast is served from 7:00 AM to 10:00 AM.

Do you offer spa or massage treatments?
Yes, our Lotus Spa provides more than 20 relaxing massages and wellness treatments.

Can we do yoga or meditation?
Yes, private sessions can be arranged in our garden or near the pool. Please inform us in advance.

Do you have a fitness room?

No, we don’t.

Do you arrange excursions or tours?
Yes, we organize local tours, countryside experiences, and by native and/or experienced guide excursions

Do you offer pick-up from the bus station or airport?
Yes, transfers can be arranged with advance notice.

Do you provide taxi transfers?
Yes, private car and taxi services are available to and from the hotel.

Can you book a bus or private car for us?
Of course. Our team can assist with reservations to Siem Reap, Phnom Penh, or other destinations.

How can we travel to Siem Reap or Phnom Penh?
By private car, bus, shared taxi, or by private/ public boat. We can help you choose the best option.

How far is Battambang town from the hotel?
Only 3 km — about 10 minutes by tuk-tuk.

Can I walk to the central city?
Yes, it is a beautiful hike full of local and traditional discoveries.

Can we rent bicycles or motorbikes?
Yes, available nearby.

Do you provide airport transfers to Siem Reap?
Yes, upon request and for an additional fee.

What can we do in Battambang?
Explore temples, rice fields, art galleries, and the famous bamboo train, discover the charm of local villages, and local central markets.

Can you arrange tuk-tuk tours?
Yes, we can organize full or half-day tours with trusted local and English speaking drivers.

What are the must-see places nearby?
Phnom Sampov (Bat Cave), Ek Phnom Temple, Wat Banan, the Bamboo Train, and the Battambang art district, governor house. (We can organize the excursion for your preferences)

What time do the bats come out at Phnom Sampov?
Around 5:30–6:00 PM, depending on the season.

Is there a market or art gallery to visit?
Yes, you can visit our Silk & Soul ethnic shop and we also have the central market and several art galleries that are only minutes away by tuk tuk.

Do you organize cultural or village experiences?
Yes, we offer village walks, traditional cooking classes, traditional khmer house of our neighbors , and community visits.

What can guests do on-site at Maisons Wat Kor?
Enjoy saltwater pool, spa treatments, yoga, romantic dinners, cooking class, and quiet garden relaxation.

What time is check-in and check-out?
Check-in: 2:00 PM | Check-out: 12:00 PM (noon).

What is your cancellation policy?

• 61 days or more: no charge.
• 60–31 days: 50% charge.
• 30 days or less / no-show: 100% charge.
  Date changes are free with 48 hours’ notice (subject to availability and rate difference).

Do you offer refunds?
Refunds are not available, but date changes are possible (for local markets)

How can I book a room?
Book directly on our website, by email, WhatsApp, Telegram, or through our front desk number 017 333 925. (Put whatsapp sign)

Do you accept credit cards?
We accept Visa Card, Master Card, and Bank Transfer.

Do you accept checks?
No, checks are not accepted.

Do you offer currency exchange?
Yes, available at reception.

Do you have luggage storage?
Yes, available before check-in or after check-out.

Do you host meetings or small events?
Yes, intimate gatherings or private events can be arranged upon request.